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Airline
and Airport Delays
Find
out fast if there are delays
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HOMEPAGE ADVICE
FAMILIES
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Read the official government report on airline complaints Delays Find out how late your flight is going to be -- and whether there are delays at any airport in the nation. How
to fly defensively
On-Time
(or Not On-Time) Database
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Airlines have not always shared with passengers the best available information about the most vexing problem in commercial aviation -- delays, cancellations and diversions. More than 2 million flights were delayed last year, while 154,000 were canceled. Nor have airlines always met passengers’ needs when they’re stuck in an aircraft on the ground for a long period. At 28 major airports between 1995 and 1999, the number of flights stuck on the ground for more than an hour after leaving the gate increased 130%. Though some airlines are updating information more frequently, passengers are often given inaccurate, incomplete or unreliable information. Some delays and cancellations are blamed on air traffic controlers rather than mechanical problems or crew shortages. Weather is not as often the cause as it seems. Also, some flights are misidentified on monitors and by ticket agents as “on time.” And some passengers weren’t told about
delays known to airlines for up to four hours before departure. After pulling
away from the gate, captains told them the flights would be delayed by
up to two hours. As for passengers stuck in planes on the ground for
What you can do: >>> Realize that airlines don’t guarantee their schedules, and at many airports you have a good chance of being delayed. >>> Travel defensively: Take an earlier flight, giving yourself a little leeway – and book a flight earlier in the day, when delays are less likely and when you’ll have more rerouting options. >>> When scheduling connections, make sure
you have plenty of time between flights. And when making a reservation,
ask the agent for the “on-time performance code” – a number that reveals
how often the flight arrives on time. |
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